Returns & Exchanges

At Kent Rollins, we stand behind the quality of our cast iron and home goods. If you are not completely satisfied with your purchase, you may return or exchange eligible items within 30 days of delivery.

1

Initiate Your Request

Contact our customer support team with your order number and the reason for your return to receive a Return Authorization number.

2

Prepare the Package

Carefully pack the unused items in their original packaging, ensuring all tags and protective wraps are intact to prevent damage during transit.

3

Ship the Item

Affix the provided shipping label to your package and drop it off at any authorized carrier location; please retain your tracking receipt for confirmation.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing